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Dr. Cabot Jaffee CEO and President, AlignMarkVideo-based applications will continue to gain popularity
Bringing in the best employees needs to start from second one of the recruiting/hiring process. Technology is available that transforms the traditional text-based, one-way information gathering process into a process that candidates appreciate and enjoy going through. Tomorrow’s candidates (i.e., the Millennial Generation) are different, and have different expectations compared to previous generations. They want an Internet experience that is video-based, that is interactive, that provides relevant information, all in a very short period of time. They want the application and hiring process to be like everything else they use the Internet for.
Job applicants will continue to demand feedback during the process
One measure of the “candidate friendliness” quotient of an application process is the drop out rate. Most companies have a very cumbersome process to apply to a job that involves finding a careers page, finding an open job, reading about the job, registering for the applicant tracking system, applying for the specific job, uploading a resume, and then answering a bunch of application questions. At the end of this process the applicant gets a standard email response and then follow-up occurs weeks later (if it even occurs at all). As companies keep with this current process the dropout rate of truly qualified applicants will begin to skyrocket. And if a qualified candidate drops out of the hiring process there is a zero chance the company has of bringing that top performer onboard. We predict as this becomes a more visible problem for companies that they will finally start to shift the process to cater more to the needs of the candidates. In other words, they will start treating their candidates like their customers versus “just an applicant.”
Companies will change their hiring processes
Today’s application processes do not meet the needs of the organization’s applicants. Therefore, as companies continue to lose good candidates through their hiring process, we predict that they will finally be ready to change. There is a disruption in the hiring process that allow early adopters to win the war for talent and if companies are waiting until the end of 2021 to move, they will already have lost.
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